PCC Learning Session 1

Meeting Agenda (PDF, 945K)

Workbook Materials

1. Upcoming Learning Sessions and Conference Calls

• 2004–2005 Meeting Schedule (PDF, 844K)

2. Business Case for Person Centered Care

• Presentation: Business Case for PCC (PDF, 781K)
  Joe Bestic, NHA, BA, Clinical Quality Specialist, HSAG

3. How Laws, Regulations, and Survey Guidelines Support Culture Change

• Presentation: How Laws Regulations and Guidelines Support Change (PDF, 1.2MB)
  Sylvia Balistreri, RN, BSN, State RAI Coordinator, ADHS
• OBRA 87 Handout (PDF, 243K)

4. Project Overview and Framework

• Presentation: PCC Overview and Framework (PDF, 1.4MB)
  Joe Bestic, NHA, BA, Clinical Quality Specialist, HSAG
• Person Directed Care Model (PDF, 70K)
• PCC Change Package (PDF, 151K)
• PCC Staging Paper (PDF, 238K)
• Way of Inquiry (PDF, 434K)

5. Getting Started in Your Culture Change Journey

• Presentation: PCC Getting Started (PDF, 96MB)
  Joe Bestic, NHA, BA, Clinical Quality Specialist, HSAG; Kathy Bailey, LMSW, Clinical Quality Specialist, HSAG
• Change Ideas BATHING (PDF, 458K)
• Change Ideas CONSISTENT ASSIGNMENT (PDF, 482K)
• Change Ideas DEATH AND DYING (PDF, 464K)
• Change Ideas SLEEPING AND WAKING (PDF, 472K)

6. Debriefing Materials

• NH Homework Between First and Second Learning Sessions 1 (PDF, 424K)
• Debrief From Learning Session # 1 (PDF, 784K)
• Debrief Building Relationships # 2 (PDF, 797K)
• Debrief Unit Department PCC Conversations # 3 (PDF, 794K)
• Debrief From Home Homelessness Session # 4 (PDF, 731K)
• Debrief From Unit Department Home Homelessness # 5 (PDF, 731K)
• Debrief From Picture Review # 6 (PDF, 724K)
• Debrief From Unit Department Picture Review # 7 (PDF, 732K)
• Debrief From Learning From Others # 8 (PDF, 747K)

7. Train the Trainer

• Surveyor Culture Change Exercise (PDF, 726K)
• Relationship Building (PDF, 750K)
• Mystery Game (PDF, 745K)
• Mystery Game Cards (DOC, 1.5MB)
• Characteristics of Exemplary Leaders (PDF, 803K)
• Real Play Skit-PCC (PDF, 748K)
• Morning Routine Exercise (PDF, 757K)
• Changing Culture (PDF, 733K)

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