Arizona Nursing Home Work Group
Learning Session 1
 

Objectives

• Understand the three domains of Person Centered
  Care (PCC).

• Understand how the High-Risk Pressure Ulcer, Restraint,
  and Depression Quality Measures (QMs) are calculated.

• Understand the value of STAR, NHIFT, and CASPER
  QM tools.

• Discuss restraint and depression management.

• Discuss the usefulness of resident and employee
  satisfaction surveys.

Meeting Agenda (PDF, 82K)

Introduction Materials

• 2005-2006 Meeting Schedule (PDF, 82K)
• People Bingo (PDF, 83K)
• Pre-Test (PDF, 83K)
• Post-Test (PDF, 55K)

1. PCC―Welcome Home

• Presentation: PCC: Welcome Home (PDF, 480K)
  Joseph Bestic, NHA, BA, Clinical Quality Specialist, HSAG
• PCC Change Package (PDF, 97K)
• PCC Way of Inquiry (PDF, 24K)
• Look at Me Poem (PDF, 57K)
• Look at Me Video (MPG, 57MB) 

2. Understanding the QMs

• Presentation: Understanding the QMs (PDF, 1MB)
  Sylvia Balistreri, RN, BSN Program Manger, ADHS
• QM Resource Manual—Pressure Sores (PDF, 926K)
• QM Resource Manual—Physical Restraints (PDF, 762K)
• QM Resource Manual—Depression (PDF, 1MB)
• QM Resource Manual—Pain (PDF, 894K)
• Geriatric Depression Scale (PDF, 9K)
• Cornell Scale for Depression in Dementia (PDF, 16K)
• Hamilton Rating Scale for Depression (PDF, 49K)
• Overview of new QI/QM Reports (PDF, 15K)

3. Be a NHIFT STAR

• STAR Flyer (PDF, 128K)
• Nursing Home Improvement and Feedback Tool (NHIFT) (PDF, 274K)
• NHIFT vs. STAR Comparison (PDF, 236K)
   

4. Hello, My Name is CASPER

• Presentation: Hello! My Name is CASPER (PDF, 773K)
  Sylvia Balistreri, RN, BSN, Program Manager, ADHS
• Measure Comparison (PDF, 26K)
• Minimum Data Set (MDS) (PDF, 1MB)

5. Restraint Screening

• Presentation: Developing a Plan to Reduce Restraint Usage (PDF, 285K)
  Diane Kubala, RN, CDON, President, NADONA,
  Arizona Chapter

6. Depression Screening

• Presentation: Assessing Geriatric Depression (PDF, 37K)
  Morley Shaw, PhD, Director, Senior Horizons

7. Resident and Employee Satisfaction Initiatives

• Presentation: Resident and Employee Satisfaction Initiatives (PDF, 69K)
  Joe Bestic, NHA, BA, Clinical Quality Specialist, HSAG
• 2005 CNA Turnover Report (PDF, 63K)
• 2005 CNA Turnover Report (DOC, 251K)
• 2005 Nursing Home Satisfaction Survey Documentation
  (DOC, 173K)

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